Cancun Bay Resort

Property Location Located in Cancun (Zona Hotelera), Cancun Bay Resort - All Inclusive is steps from Playa Tortugas and a 2-minute drive from Puerto Cancun Marina Town Center. This all-inclusive property is 6.6 mi (10.7 km) from La Isla Shopping Mall and 11.1 mi (17.9 km) from Delfines Beach.

Rooms Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Beaux Arts property include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faisan, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has facilities measuring 1970 square feet (183 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Tortugas - 0.1 km / 0.1 mi
Las Perlas Beach - 0.3 km / 0.2 mi
Museum of Popular Mexican Art - 0.7 km / 0.4 mi
Escenica Tower - 0.9 km / 0.6 mi
Jardín del Arte - 1 km / 0.6 mi
Langosta Beach - 1.7 km / 1 mi
Puerto Cancun Marina Town Center - 2 km / 1.3 mi
Tortuga Beach - 3.1 km / 1.9 mi
Puerto Cancun Golf Course - 3.6 km / 2.3 mi
PlayCity Casino - 3.9 km / 2.4 mi
Ceviche Square - 3.9 km / 2.4 mi
Benito Juarez Municipal Building - 4.2 km / 2.6 mi
Las Palapas Park - 4.4 km / 2.7 mi
Plaza Las Americas - 4.4 km / 2.7 mi
Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi

The preferred airport for Cancun Bay Resort - All Inclusive is Cancun Intl. Airport (CUN) - 20.7 km / 12.8 mi

House Rules

Children welcome

No pets or service animals

Smoking permitted

Spoken Languagess

Portuguese

English

Spanish

Know Before You Go:

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: USD 1.40 per accommodation, per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Special Checkin Instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Checkin Time:

3:00 PM

Checkin End Time:

12:00 PM

Checkin Minimum Age:

18

Checkout Time:

12:00 PM